Privacy Policy

At ShineLight, we care about your privacy and the protection of your personal information while shopping for chandeliers and lighting accessories. This privacy policy explains what data we collect, how we use it, and the measures we take to protect it when you use our website and purchase lighting products.

What Personal Data We Collect

To provide the best shopping experience, we collect only the necessary information required to process orders, provide customer support, and offer a personalized experience. This includes:

  • Full name to confirm orders and organize delivery of your lighting products;
  • Phone number for order updates and customer support inquiries;
  • Email address for sending receipts, promotional offers, and account updates;
  • Purchase history to offer personalized chandelier recommendations and track your activity;
  • Payment details to process secure transactions.

How We Use Your Data

We use your personal data to enhance your experience with ShineLight, including:

  • Processing orders and providing access to chandeliers and lighting accessories;
  • Providing customer support and resolving any issues related to your purchases;
  • Offering product recommendations based on your purchase history and preferences;
  • Sending notifications about exclusive offers, new arrivals, and special promotions (with your consent);
  • Ensuring a secure and convenient shopping experience.

How We Protect Your Data

At ShineLight, we use advanced security measures to protect your personal information. Your data is stored in secure systems, and only authorized personnel with strict confidentiality rules have access to it.

Your Rights

You have the right to access, update, or delete your personal data at any time. You can also opt-out of receiving promotional messages if you wish. To manage your data preferences, please contact us using the contact information below.

Sharing Data with Third Parties

We do not sell or share your personal data with third parties, except for necessary services like payment processing and delivery, which are required to fulfill your order securely and efficiently.

Changes to Our Privacy Policy

ShineLight may periodically update this policy to reflect new security practices, legal requirements, or user feedback. We recommend reviewing this page regularly to stay informed about any updates.

Contact Information

If you have any questions regarding this privacy policy or need assistance, please contact us by phone at +1 (137) 876 5450 or email us at [email protected].